Learner Guide-AHCBEK203 Open and reassemble a beehive PMB Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices AHCWRK212 Work effectively in industry AHCWRK213 Participate in workplace communications Elective units AHCLSK209 Monitor water supplies Group A AHCMOM204 Undertake operational maintenance of machinery Group A AHCMOM207 Conduct front-end loader operations Group A AHCPMG201 Treat weeds Group A AHCPMG202 Treat plant pests

negotiate and refine a design brief MSFID4013 Design residential interior lighting MSFID4014 Produce digital models and documentation for interior design projects MSFID4016 Design colour schemes for interior and exterior spaces MSFID5020 Design residential interiors MSFID5021 Evaluate site structure and services for interior design briefs MSFID5022 Explore and apply creative design methodology to interior space MSFID5025 Develop residential interior design project documentation Elective units BSBCRT501 Originate and develop concepts BSBPMG522 Undertake project work CUAANM303 Create 3D digital models CUADIG507 Design digital simulations CUAPPR503 Present a body of own creative work MSFGN4001 Research and meet ethical and compliance requirements MSFID4020 Research and integrate embedded technologies in interior designs MSFID4021 Design soft furnishing solutions for interior spaces MSFID4022 Prepare quotation and contract documentation for design projects MSFID5016 Develop decoration proposals for complex sites MSFID5017 Develop event decoration proposals BSBCRT401 Articulate

Units of competency ICTWEB305 Produce digital images for the web CUADIG304 Create visual design components CUADIG301 Prepare video assets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AHCBEK203 Open and reassemble a beehive PMB Units of competency SITXCCS007 EnhanceOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce