Training and Assessment Strategy-SIRSS00021 Develop an online presence for customer engagement Skill Set Learner Resources (Q) Core units VU22411 Research pathways

Core units VU22411 Research pathways and produce a learning plan and portfolio Speaking and Listening (1) VU23529 Analyse and participate in complex conversations Reading and Writing (1) VU23531 Read and write complex transactional texts Language Skills (2) VU23530 Give and respond to complex spoken texts VU23533 Read and write complex creative texts General Electives (3) VU23571 Research significant events in Australian history VU23574 Research current issues VU22446 Design and review a project * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTCBL249 Haul underground cable for installation and maintenance work ICTCBL253 Construct underground telecommunications infrastructure ICTTEN310 Remove and replace electronic circuit boards in carrier equipment ICTCBL211 Install an above ground equipment enclosure ICTPMG201 Prepare site for support installation ICTCBL250 Haul and fix aerial cable ICTTEN318 Inspect

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units AMPA3116 Supervise meat packing operation AMPCOR201 Maintain personal equipment AMPCOR202 Apply hygiene and sanitation practices AMPCOR203 Comply with Quality Assurance and HACCP requirements AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry Electives AMPA3072* Perform carcase Meat Hygiene Assessment AMPA3073 Perform process monitoring for Meat Hygiene Assessment AMPA3074 Perform boning room Meat Hygiene Assessment AMPA3117 Oversee product loadout AMPX301 Assess product in chillers AMPX308 Follow and implement an established work plan AMPX309 Identify and repair equipment faults AMPX310 Perform pre-operations hygiene assessment AMPX311 Monitor production of packaged product to customer specifications AMPX404 Conduct an internal audit of a documented program MSMSUP300 Identify and apply process improvements * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry MEM15001B Perform basic statistical quality control MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Training and Assessment Strategy-SIRSS00021 Develop an online presence for customer engagement Skill Set Learner Resources (Q) Core units VU22411 Research pathwaysYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.