Training and Assessment Strategy-FNS41715 Certificate IV in Insurance Broking Self-Study Guide Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCGMB001 Assess the needs of clients with problem gambling issues CHCGMB002 Provide counselling for clients with problem gambling issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

events or public programs CUAEVP212 Maintain venue information and provide assistance to visitors * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review a quality assurance program Elective units AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy AHCIRG509 Develop an irrigation and drainage management plan AHCMOM501 Manage machinery and equipment AHCBUS516 Develop and review a business plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-FNS41715 Certificate IV in Insurance Broking Self-Study Guide Core units BSBITU307 Develop keyboardingYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.