SCORM Compliant Package-PSPINV003 Finalise an investigation UET procedures and programs to meet

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBRES801 Initiate and lead applied research TAELLN811 Analyse policy and formulate strategic language

health and work practices Elective units SHBBBOS004 Provide aromatherapy massages SHBBBOS005 Use reflexology relaxation techniques in beauty treatments SHBBCCS002 Prepare personalised aromatic plant oil blends for beauty treatments SHBBSPA003 Provide stone therapy massages SHBBSPA004 Provide Indian head massages for relaxation BSBSMB304 Determine resource requirements for the micro business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations BSBSMB406 Manage small business finances SHBBBOS004 Provide aromatherapy massages SHBBBOS005 Use reflexology relaxation techniques in beauty treatments * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCMM411 Make presentations BSBCRT412 Articulate

Core units RIIERR201E Conduct fire team operations RIIRIS301E Apply risk management processes RIIUND207E Conduct underground lifting operations Elective units RIIENV301E Conduct atmospheric monitoring Group G RIIMCU301E Conduct specialised strata control operations Group G RIIMCU203D Conduct wheeled vehicle operations (non-articulated) Group H RIIMCU204D Conduct wheeled vehicle operations (articulated) Group H RIIHAN211D Conduct basic scaffolding operations Group H RIIHAN307E Operate a vehicle loading crane Group H RIIBLA302E Conduct shotfiring operations in underground coal mines Group I RIICOM301E Communicate information (c) Group I RIIWHS301E Conduct safety and health investigations Group I * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-PSPINV003 Finalise an investigation UET procedures and programs to meet* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.