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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CPCCWHS1001 Prepare to work safely in the construction industry MSS014008 Improve sustainability through readily implementable change MSS014009 Evaluate sustainability impact of a work or process area BSBSUS511 Develop workplace policies and procedures for sustainability CUAPPR512 Develop sustainability of own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)
The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student’s competence (i
slicing and wrapping process FBPOPR2055 Freeze dough FBPPBK2002 Operate a pastry forming and filling process FBPPBK2005 Operate a doughnut making process FBPPBK2006 Operate a griddle production process FBPPBK2007 Operate a pastry production process BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets * We can develop additional elective units that are not listed on request (Please contact us for further information)
configure and test network security Group B ICTSAS426 Locate and troubleshoot ICT equipment
Learning and Assessment Kit-AHCTRF310 Monitor turf health Certificate II Units of competency SITXCCS007 EnhanceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
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