Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency FBPWIN2003 Conduct sensory evaluation of wine SITXCCS003 Interact with customers FBPCDS2001 Conduct a standard product tasting FBPCDS2003 Sell cellar door products and services SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AHCTRF207 Renovate grassed areas AHCTRF205 Assist in the preparation of turf surfaces for play AHCMOM203 Operate basic machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTICT819 Lead analysis of information and communications technology business strategy ICTTEN824 Manage network testing strategies ICTICT818 Develop knowledge management strategies ICTTEN817 Plan transmission networks ICTICT822 Manage automated ICT system applications ICTTEN823 Manage voice
Graduates with strong LLND capabilities can confidently interpret financial data
SCORM Compliant Package-ICTNWK525 Configure an enterprise virtual computing environment Unit Core units BSBCUS501 Manage quality* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.