Learning and Assessment Kit-ICTWEB302 Build simple websites using commercial programs DEF Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSFGN2001 Make measurements and calculations MSMSUP102 Communicate in the workplace Elective units MSMSUP106 Work in a team CPCWHS1001 Prepare to work safely in the construction industry MSFFF2010 Dismantle and reassemble furniture for finishing MSFFF2012 Prepare surfaces for finishing MSFFF2013 Maintain spray equipment and booth MSFFF2014 Apply surface coatings by spray gun MSFFF2015 Apply stains

please email your six selected elective units to info@caqa

Core units SHBBCCS005 Advise on beauty products and services SHBBNLS007 Provide manicure and pedicare services SHBBNLS009 Apply acrylic nail enhancements SHBBNLS010 Apply nail art SHBBNLS011 Use electric file equipment for nail services SHBBRES003 Research and apply beauty industry information SHBXCCS007 Conduct salon financial transactions SHBXCCS008 Provide salon services to clients SHBXIND003 Comply with organisational requirements within a personal services environment SHBXWHS003 Apply safe hygiene

Core units AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace AUMFMM003 Plan and organise automotive production and assembly processes MSS403041A Facilitate breakthrough improvements Electives AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATA008 Produce drawings manually AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURMTE101 Test engines using a dynamometer AURTTA021 Diagnose complex system faults BSBLED401 Develop teams and individuals BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-ICTWEB302 Build simple websites using commercial programs DEF Units of competency SIRXCEG002 AssistOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to