SCORM Compliant Package-SITXCCS008 Develop and manage quality customer service practices NWP Units of competency BSBPMG539 Manage

Units of competency BSBPMG539 Manage project governance BSBLDR602 Provide leadership across the organisation BSBOPS602 Monitor corporate governance activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

Core units BSBFIM601 Manage finances BSBINN601 Lead and manage organisational Change BSBMGT605 Provide leadership across the organisation BSBMGT617 Develop and implement a business plan Elective Units BSBHRM602 Manage human resources strategic planning BSBINM601 Manage knowledge and information BSBMGT608 Manage innovation and continuous improvement BSBMGT615 Contribute to organisation development BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability BSBRSK501 Manage risk BSBHRM604 Manage employee relations Additional electives BSBMKG609 Develop a marketing plan BSBMKG603 Manage the Marketing Process BSBMKG608 Develop organisational marketing objectives BSBADV602 Develop an Advertising Campaign * We can develop additional elective units that are not listed on request (Please contact us for further information)

Type C buildings CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5019 Manage building and construction business finances Elective Units BSBOPS505 Manage quality customer service BSBHRM415 Coordinate recruitment and onboarding BSBLDR523 Lead and manage effective workplace relationships BSBPEF502 Develop and use emotional intelligence BSBOPS502 Manage Business operational plans BSBPMG532 Manage project quality BSBLRD522 Manage people performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTWEB304 Build simple web pages ICTWEB305 Produce digital images for the web ICTWEB306 Develop web presence using social media ICTWEB431 Create and style simple markup language documents ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SITXCCS008 Develop and manage quality customer service practices NWP Units of competency BSBPMG539 Manage* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.