SCORM Compliant Package-VU22610 Engage in casual conversations and straightforward transactions BSB Core units TAEDES511 Design and

Core units TAEDES511 Design and develop strategies for training and assessment TAEDES515 Evaluate training TAEPDD511 Maintain and enhance professional practice Elective units TAEASS512 Design and develop assessment tools TAEASS514 Develop and implement plans for recognition of prior learning TAEDES512 Design and develop print-based learning resources TAEDES513 Design and develop e-learning resources TAEDES514 Research and develop nationally recognised training products TAETAS511 Undertake organisational training needs analysis BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBRES801 Initiate and lead applied research TAELLN811 Analyse policy and formulate strategic language

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS211 Participate in sustainable work practices RIICOM201E Communicate in the workplace RIIQUA201E Maintain and monitor site quality standards RIIRIS201E Conduct local risk control RIIWHS201E Apply spontaneous combustion management measures Elective units RIIMPO333E Conduct underground load

analyse and interpret threat data ICTICT530 Design user experience solutions ICTWEB513 Build dynamic websites ICTWEB514 Create dynamic web pages ICTICT519 Develop detailed component specifications from project specifications ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry ICTNWK423 Manage network and data integrity ICTNWK541 Configure

SCORM Compliant Package-VU22610 Engage in casual conversations and straightforward transactions BSB Core units TAEDES511 Design and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.