Learner Guide-CHCCSL002 Apply specialist interpersonal and counselling interview skills LGA ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective Units CUADIG211 Maintain interactive content Group D BSBTEC201 Use business software applications Group E ICTSAS308 Run standard diagnostic tests Group E ICTSAS309 Maintain and repair ICT equipment and software Group E ICTICT309 Create ICT user documentation Group F ICTPRG430 Apply introductory object-oriented language skills Group H * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and environment policies and procedures FWPCOR4203 Monitor quality and product care procedures Elective units FWPCOT4205 Coordinate log debarking operations FWPSAW4202 Plan and monitor saw log operations FWPSAW4205 Plan and monitor timber conversion TLID4032 Plan and conduct specialised lift FWPSAW4206 Monitor output timber for optimum volume and value recovery FWPSAW4207 Optimise timber production for volume and value recovery HLTAID014 Provide Advanced First Aid BSBESB407 Manage finances for new business ventures BSBINS402 Coordinate workplace information systems BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

implement and review quality framework CHCMGT003 Lead the work team BSBFIM601 Manage finances BSBINN601 Lead and manage organisational change BSBMGT608 Manage innovation and continuous improvement BSBRSK501 Manage risk Elective units CHCCCS007 Develop and implement service programs CHCCOM003 Develop workplace communication strategies CHCCSM004 Coordinate complex case requirements CHCCSM006 Provide case management supervision CHCMGT005 Facilitate workplace debriefing and support processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide The self-study guide is a tool that can be used to help a student extend their learning

Learner Guide-CHCCSL002 Apply specialist interpersonal and counselling interview skills LGA ethics and privacy policies inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce