Learner Guide-ICTICT317 Maintain standard operating environment Qualification policies and procedures in the

policies and procedures in the construction industry MEM15001B Perform basic statistical quality control MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Digital-literacy components to align with evolving workplace and training requirements

Standards for RTOs 2025

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT413 Collaborate in a creative process BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS402 Coordinate business operational plans BSBTEC201 Use business software applications CPPBDN4107 Investigate construction methods for Class 1 and 10 buildings CUAACD312 Produce computer-aided drawings CUADES301 Explore the use of colour CUADES305 Source and apply information on the history and theory of design CUADES411 Generate design solutions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTICT317 Maintain standard operating environment Qualification policies and procedures in theOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce