Training And Assessment Strategy-SIR10116 Certificate I in Retail Services Certificate II Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test network security ICTSAS310 Install

mobile homes and mobile workplaces MEM03001B Perform manual production assembly MEM05005B Carry out mechanical cutting MEM11010B Operate mobile load shifting equipment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM18001C Use hand tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Mapping and Compliance Matrix

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP210 Process and record information Elective units FWPCOT2238 Cut materials with a hand-held chainsaw MSTGN3009 Coordinate work of team or section HLTAID003 Provide first aid MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Training And Assessment Strategy-SIR10116 Certificate I in Retail Services Certificate II Core units SIRWSLS004 Optimise customerYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.