SCORM Compliant Package-SITXCOM001 Source and present information SIF Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

improve and maintain healthy soil in a permaculture system Group A * We can develop additional elective units that are not listed on request (Please contact us for further information)

fitness or recreation sessions SISXCAI004 Plan and conduct programs SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations Elective units BSBADM307 Organise schedules BSBADM311 Maintain business resources BSBCRT301 Develop and extend critical thinking skills BSBFIA303 Process accounts payable and receivable BSBINM301 Organise workplace information BSBWOR204 Use business technology * We can develop additional elective units that are not listed on request (Please contact us for further information)

Type C buildings CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5019 Manage building and construction business finances Elective Units BSBOPS505 Manage quality customer service BSBHRM415 Coordinate recruitment and onboarding BSBLDR523 Lead and manage effective workplace relationships BSBPEF502 Develop and use emotional intelligence BSBOPS502 Manage Business operational plans BSBPMG532 Manage project quality BSBLRD522 Manage people performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK529 Install and manage complex ICT networks ICTNWK536 Plan

SCORM Compliant Package-SITXCOM001 Source and present information SIF Core units SIRWSLS004 Optimise customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.