Learning and Assessment Kit-BSBOPS203 Deliver a service to customers AUR Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely Elective units MSMOPS200 Operate equipment MSMOPS212 Use organisation computers or data systems PMAOPS201 Operate fluid flow equipment PMAOPS202 Operate fluid mixing equipment HLTAID011 Provide first aid MEM05012C Perform routine manual metal arc welding MEM09002B Interpret technical drawing MEM16005A Operate as a team member to conduct manufacturing

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBCRT412 Articulate

Units of competency AHCIRG215 Assist with low volume irrigation operations AHCIRG217 Assist with pressurised irrigation operations FBPVIT2004 Pick grapes by hand AHCMOM202 Operate tractors FBPVIT2008 Train vines FBPVIT2018 Support mechanical harvesting operations FBPVIT2009 Plant vines by hand FBPVIT2015 Carry out basic canopy maintenance AHCPHT201 Plant horticultural crops FBPWIN2001 Perform effectively in a wine industry workplace BSBWHS301 Maintain workplace safety FBPVIT2003 Hand prune vines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURHTB001 Diagnose and repair heavy vehicle air braking systems AURHTX001 Diagnose and repair heavy vehicle manual transmissions AURHTE002 Diagnose and repair heavy vehicle compression ignition engines AURTTA006 Inspect and service hydraulic systems AURETR022 Diagnose and repair vehicle dynamic control systems AURHTQ003 Diagnose and repair heavy vehicle drive shafts AURETR024 Diagnose and repair compression ignition engine management systems AURHTD002 Diagnose and repair heavy commercial vehicle steering systems AURHTD003 Diagnose and repair heavy commercial vehicle suspension systems AURHTZ001 Diagnose and repair heavy vehicle emission control systems AURTTF005 Diagnose and repair engine forced-induction systems AURTTF002 Inspect and service diesel fuel injection systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBOPS203 Deliver a service to customers AUR Core units MSMENV272 Participate inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to