Unit Knowledge Guide-FNSASIC312 Provide personal advice on non-relevant financial products Certificate I aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MSS402051A Apply quality standards MSAENV272B Participate in environmentally sustainable work practices Elective units AUM4003A Interpret customer requirements LMTGN4002A Participate in product engineering MEM12024A Perform computations MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM30031A Operate computer-aided design (CAD) systems to produce basic drawing elements MEM30032A Produce basic engineering drawings MEM30033A Use computer-aided design (CAD) to create and display 3-D models * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test network security ICTNWK420 Install and configure virtual machines ICTWEB408 Ensure basic website security ICTWEB411 Produce basic client-side script for dynamic web pages ICTWEB414 Design simple web page layouts Additional electives ICTDBS403 Create basic databases ICTICT419 Work effectively in the digital media industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

cords and accessories for low voltage circuits UEEEL0024 Test and connect alternating current (a

Units of competency AURTTJ011 Balance wheels and tyres AURTTD004 Inspect and service suspension systems AURTTD002 Inspect and service steering systems AURLTD006 Carry out light vehicle wheel alignment operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-FNSASIC312 Provide personal advice on non-relevant financial products Certificate I aggressive or abusive customer SIRCDIS002Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner