Learner Guide-BSBCRT411 Apply critical thinking to work practices FNS Core units VU22384 Develop and

Core units VU22384 Develop and document a learning plan and portfolio VU22640 Give straightforward oral presentations for study purposes VU22641 Participate in a range of straightforward interactions for study purposes VU22642 Read and write straightforward texts for study purposes VU22643 Listen and take notes for study purposes VU22644 Use language analysis strategies and study skills Electives BSBITU302 Create electronic presentations BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and refit light vehicle wheel and tyre assemblies AURAFA103 Communicate effectively in an automotive workplace AURTTA104 Carry out servicing operations AURTTB101 Inspect and service braking systems AURTTC001 Inspect and service cooling systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems AURTTE104 Inspect and service engines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBESB402 Establish legal and risk management requirements of new business ventures CPCCBC4012 Read and interpret plans and specifications CPCPCM4011 Carry out work-based risk control processes CPCPCM4012 Estimate and cost work CPCPCM4015 Access and interpret regulatory requirements for the plumbing and services industry CPCPDR4011 Design and size sanitary drainage systems CPCPDR4012 Design and size stormwater drainage systems CPCPGS4011 Design and size consumer gas installations CPCPSN4011 Design and size sanitary plumbing systems CPCPWT4011 Design and size heated and cold-water services and systems Elective Units BSBESB403 Plan finances for new business ventures CPCCBC4002 Manage work health and safety in the building and construction workplace CPCCBC4019 Apply sustainable building design principles to water management systems CPCCBC4024 Resolve business disputes CPCPCM4013 Produce 2-D architectural drawings using design software * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCPMG203 Work effectively in a pest management environment AHCPMG306 Determine pest control techniques AHCPMG308 Implement pest management strategies AHCWHS302 Contribute to workplace health and safety processes Electives AHCPCM303 Identify plant specimens AHCPMG301 Control weeds AHCPCM202 Collect

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBCRT411 Apply critical thinking to work practices FNS Core units VU22384 Develop andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce