Learner Guide-BSBMGT801 Direct the development of a knowledge management strategy for a business EAL Before we commence writing our

Before we commence writing our learner resources we identify the requirements of the training package/accredited course and collect feedback from industry

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts BSBPEF501 Manage personal and professional development BSBWRT411 Write complex documents BSBPMG430 Undertake project work BSBPRC402 Negotiate contracts BSBTWK401 Build and maintain business relationships BSBMKG439 Develop and apply knowledge of communications industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessments are mapped to the Australian Core Skills Framework (ACSF) at levels suitable for postgraduate vocational learners (typically Level 4-5)

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Core units CHCCCS016 Respond to client needs CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCECD001 Analyse and apply information that supports employment and career development CHCECD002 Deliver and monitor contracted employment services CHCECD003 Promote job seekers to employers CHCECD006 Develop and monitor employment plans CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships Elective Units CHCADV001 Facilitate the interests and rights of clients CHCCCS004 Assess co-existing needs CHCCCS006 Facilitate individual service planning and delivery CHCCCS038 Facilitate the empowerment of people receiving support CHCMHS001 Work with people with mental health issues CHCDIS019 Provide person-centred services to people with disability with complex needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBMGT801 Direct the development of a knowledge management strategy for a business EAL Before we commence writing ourOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce