SCORM Compliant Package-FSKLRG002 Identify strategies to respond to short and simple workplace problems Certificate III Units of competency BSBMGT616 Develop

Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT8102 Initiate and lead a forest and wood products industry innovation BSBINN501 Establish systems that support innovation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22411 Research pathways and produce a learning plan and portfolio VU23550 Give complex presentations for study purposes VU23551 Participate in complex spoken interactions for study purposes VU23552 Take notes from complex spoken texts for study purposes VU23553 Read and write complex texts for study purposes VU23554 Use critical reading skills to analyse complex study tasks VU23555 Use language analysis skills to review own texts General Electives (2) BSBINS401 Analyse and present research information BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and environment policies and procedures FWPCOR3203 Evaluate fire potential and prevention HLTAID003 Provide first aid Elective units AHCWRK302 Monitor weather conditions PUAFIR303* Suppress wildfire PUAFIR309* Operate pumps AHCMOM301 Coordinate machinery and equipment maintenance and repair FWPCOT3259 Operate a four wheel drive on unsealed roads FWPCOT3260 Recover four wheel drive vehicles FWPFGM3214 Operate a four wheel drive in a towing situation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22358 Develop learning goals VU22628 Participate in simple conversations and transactions for employment VU22629 Read and write simple texts for employment VU22630 Observe and report on activities in a workplace VU22631 Prepare to work effectively in an Australian workplace Electives VU22116 Develop written job application skills VU22117 Develop job interview skills SITXFSA001 Use hygienic practices for food safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

SCORM Compliant Package-FSKLRG002 Identify strategies to respond to short and simple workplace problems Certificate III Units of competency BSBMGT616 Develop* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.